Privacy Policy for UfirstApp.com

Effective Date: 01/06/2023

UfirstApp.com ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our users' ("you" or "your") personal and business information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile application, products, or services (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal and business information from you:

1. Personal identification information: This includes your name, email address, mailing address, phone number, business name, job title, and other personally identifiable information you voluntarily provide to us when you register or interact with our Services.
2. Business information: We may collect information about your business, such as industry, size, location, and specific requirements related to our services. This information helps us tailor our solutions to meet your specific needs.
3. Usage and technical information: When you access our Services, we may automatically collect information about your device, IP address, browser type, operating system, and other technical details. We may also gather data on how you use our Services, such as the pages visited, actions taken, and referring website/application.
4. Cookies and similar technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, improve our Services, and collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

Use of Information

We may use the collected information for the following purposes:

1. To provide and personalize our Services, process transactions, and deliver the requested products or services to you.
2. To tailor our solutions to meet your specific requirements, including SMS marketing campaigns, data and airtime top-ups, and bill payment services.
3. To communicate with you, respond to your inquiries, and provide customer support.
4. To send you marketing and promotional materials, newsletters, or updates about our Services, with your consent where required by applicable laws.
5. To improve and optimize our Services, understand user preferences, and conduct research and analysis.
6. To detect, prevent, and address technical issues, security breaches, or illegal activities.

Data Sharing and Disclosure

We may share your personal and business information in the following circumstances:

1. Service providers: We may engage third-party service providers who assist us in delivering our Services. These providers have access to the necessary information to perform their functions but are obligated to maintain its confidentiality.
2. Business partners: We may share information with trusted business partners who collaborate with us to provide complementary services or integrated solutions.
3. Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, safety, or the rights of others.

Data Security

We implement appropriate security measures to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to:

1. Access, correct, or update your personal and business information held by us.
2. Opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
3. Delete your personal and business information, subject to our legal obligations and legitimate business purposes.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website or mobile application. Your continued use of our Services after the changes indicate your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via hi@ufirstapp.com.